Frequently asked questions

An independent UK review desk established in 2026. We assess casino brands licensed by the UK Gambling Commission and publish what we measured: verification speed, withdrawal timings, support quality and safer gambling controls.

No. We are an information resource only. We hold no gambling licence because we need none, take no deposits, hold no customer funds and accept no wagers. Any gambling takes place with the licensed operator under their own terms.

Adults aged 18 or over who are resident in the United Kingdom. It is a criminal offence for anyone under 18 to gamble in the UK. If you are under 18, please leave this website.

Yes. Every review is written by a member of our editorial desk from evidence they collected themselves, and checked by a second person before publication. We do not republish operator marketing copy.

Five weighted categories: licensing and transparency, withdrawal handling, customer support, mobile experience, and safer gambling tools. Each is scored from measured evidence, then combined into the overall figure shown on the review.

No, and this is not negotiable. Commercial arrangements exist and we disclose them openly, but they do not affect scores, ordering or the wording of a review. Several brands have asked; the answer has always been no.

Every review is re-checked quarterly, and immediately if we learn of a material change such as a licence condition, an ownership change or a shift in payout behaviour. Where a page has changed substantively we say so on the page.

Because each review takes weeks of real account work. We would rather publish three thoroughly evidenced assessments than a hundred rewritten summaries. The list grows as our capacity does.

We drop it. We do not publish reviews scoring below 3.0, because we do not want a poor operator gaining visibility from us at all. If a published brand later fails, the review comes down.

Every review lists the operator's Gambling Commission account number with a direct link to the public register. Open it and confirm the operating company and the domain are listed and that the licence status is active. The register is the authoritative source — not a badge in a footer.

Start here: gamblingcommission.gov.uk/public-register

A UKGC licence requires age and identity verification before you can deposit, mandatory deposit limits and self-exclusion tools, honouring GAMSTOP, disclosed customer fund protection arrangements, fair advertising, and access to a free alternative dispute resolution service if a complaint is unresolved.

UK operators are legally required to verify age and identity, and to carry out anti-money-laundering checks. It is a sign the operator is following the rules. Complete verification when you register rather than at withdrawal, and it will not slow your payout.

A free national self-exclusion scheme. One registration blocks you from every operator licensed to offer online gambling to consumers in Great Britain, for six months, one year or five years. It cannot be undone early. Register at gamstop.co.uk.

Through affiliate arrangements. Some outbound links are tracked, and if you register with an operator after following one, we may receive a fee from that operator. You never pay more, and no fee reaches us based on your losses in a way that would change what we publish. Full detail is on our Disclosure page.

A strictly necessary cookie that remembers your consent choice, and — only if you accept — anonymous analytics cookies that tell us which reviews are read. We set no advertising or profiling cookies. See the Cookie Policy, and note that rejecting optional cookies changes nothing about what you can read here.

Yes. Clear this website's data in your browser settings and the consent notice will appear again on your next visit, letting you choose differently.

If you contact us we store your name, email and message solely to answer you. We do not sell data, we do not pass enquiries to operators, and we delete contact records after twenty-four months. Under UK GDPR you may request access, correction or erasure at any time by emailing hello@legarocasinoreview.co.uk.

Every UK licensed operator must offer one in the account area, usually under a safer gambling or responsible gambling heading. Set it before your first deposit. Reductions apply immediately; increases must wait through a cooling-off period, which is a protection working as intended.

Staking more than you planned, chasing losses, gambling to escape stress, hiding it from people close to you, borrowing to fund it, or feeling anxious when you cannot. Any one of these is worth acting on now rather than later. Our Responsible Gaming page lists free UK support.

The National Gambling Helpline is free and open twenty-four hours on 0808 8020 133. BeGambleAware offers confidential live chat, and Gamblers Anonymous UK runs local and online meetings.

No. Every casino product carries a built-in mathematical house edge, and no brand, bonus, system or session length changes that. Over time the operator is expected to keep a percentage of everything staked. Treat any money you stake as the cost of entertainment and never as an investment.